Setoo to provide Lastminute.com customers with personalised insurance products

Products require no claims processes and deliver immediate compensation

Personalised insurance cover provider Setoo will provide customers of lastminute.com parent lm group with policies after agreeing a commercial deal.

Setoo says its insurance products are “innovative and easy-to-use” and require no claims processes and deliver immediate compensation.

Customised policies will be available in UK, France, Italy, Spain and Germany, protecting themselves against flight delays.

Setoo said there are plans to expand the product range to include risks relating to weather and missed flight connections.

The partners said the tie-up will “empower lm group to offer super targeted, personalised and transparent protections that drive conversions”.

Guk Kim, chief growth officer at lm group, said: “This initiative with Setoo creates new opportunities to drive ancillary offers and also boost our brand loyalty by providing our customers with more personalised and hassle-free products.

“Setoo’s platform enables the flexibility to constantly test new products that can protect our customers from unforeseen events, optimising performance and conversion.”

Noam Shapira, co-founder and co-chief executive of Setoo, added: “We are delighted to be selected by lm group to expand their value-added offerings.

“We look forward to a long and fruitful collaboration that will generate exciting new products to protect consumers against a variety of risks and enhance their overall travel experience.”