Air

Ryanair and OTAs row over refunds escalates

Jul 10th, 2020 at 21:29

Boss of eDreams ODIGEO says firm is well positioned to thrive in post COVID-19 era

Jul 10th, 2020 at 13:38

Coronavirus: Kiwi.com accuses Ryanair of ‘blatant attempt to damage customer relationships’

Jul 10th, 2020 at 12:53

Coronavirus: Love Holidays hits back at Ryanair’s refunds allegations

Jul 10th, 2020 at 10:51

More headlines

Coronavirus: TravelUp boss demands airlines hold customer money in trust

Ali Shah says the OTA has experiences a “constant battle” to get money back for customers

Jul 9th, 2020 at 21:39

Coronavirus: Ryanair names ‘screenscraping’ OTAs it alleges are preventing refunds

Carrier accuses lastminute.com, On The Beach, kiwi.com and Love Holidays of hampering refunds process

Jul 9th, 2020 at 15:46

Travelport sees ‘green shoots’ but warns post pandemic recovery ‘will not be linear’

GDS launches new global confidence index tracking recovery trends in its air and hospitality data

Jul 9th, 2020 at 09:55

CarTrawler research highlights COVID-19 measures adopted by leading airlines

Ten key strategies have been identified designed to increase confidence among travellers

Jul 7th, 2020 at 17:05

Quarantine-free confusion thwarts hopes of ‘bookings explosion’, says icelolly.com

Latest weekly Pulse report from holiday comparison site tracks recovery of holiday demand

Jul 7th, 2020 at 16:44

Grab introduces Bring Your Own device ordering platform to Dallas Fort Worth airport

Technology allows customer to order from their tables using QR codes or NFC tags

Jul 7th, 2020 at 16:19

Travelport completes full integration with Southwest Airlines

Partnership with budget carrier is already winning new TMC business, says GDS

Jul 7th, 2020 at 15:53

Koala raises €1.6m seed round to ‘reinvent the travel insurance sector’

Paris firm says its model offers reassurance and will reinstate trust among the travelling public

Jul 7th, 2020 at 09:12

Coronavirus: UK demand for France and Spain spikes as travel returns, says eDreams ODIGEO

Opodo parent confident that search activity will convert to bookings as quarantine is lifted

Jul 3rd, 2020 at 14:55

Coronavirus: Lastminute.com reports spike ahead of lifting of UK travel quarantine

Bookings levels with OTA just 4% down in June on same month last year

Jul 3rd, 2020 at 14:21

Coronavirus: Travelbounce launches to give holidaymakers up to date travel advice

New site aims to restore confidence among bookers with feed of reliable aggregated information

Jul 3rd, 2020 at 13:54

Coronavirus: Ryanair accuses screenscraping OTAs of blocking customer refunds

Budget carrier demands regulation of unauthorised agents using fake customer details

Jul 3rd, 2020 at 12:57

Company Profile: The Trip.com contact centre that’s flying the flag for customer service

Lee Hayhurst spoke to Mairi Baillie, who runs the Chinese OTA’s Edinburgh call centre

Jul 3rd, 2020 at 10:53

Coronavirus: Koddi survey and guide shines light on Roadmap to Recovery

Marketing tech platform advises travel firms about when to fire up campaigns

Jul 3rd, 2020 at 10:05

Turkish operator Fibula turns to Peakwork to offer more dynamic range of trips

Eastern Europe travel specialist opts to invest in its future during the COVID-19 crisis

Jul 2nd, 2020 at 13:09

Coronavirus: Icelolly.com’s Pulse starts to race as holidaymakers anticipate green light to travel

Holiday comparison site reveals search volumes and booking levels have both doubled

Jul 1st, 2020 at 14:46

Air

Ryanair and OTAs row over refunds escalates

Boss of eDreams ODIGEO says firm is well positioned to thrive in post COVID-19 era

Coronavirus: Kiwi.com accuses Ryanair of ‘blatant attempt to damage customer relationships’

Coronavirus: Love Holidays hits back at Ryanair’s refunds allegations

More headlines

Coronavirus: TravelUp boss demands airlines hold customer money in trust

Coronavirus: Ryanair names ‘screenscraping’ OTAs it alleges are preventing refunds

Travelport sees ‘green shoots’ but warns post pandemic recovery ‘will not be linear’

CarTrawler research highlights COVID-19 measures adopted by leading airlines

Quarantine-free confusion thwarts hopes of ‘bookings explosion’, says icelolly.com

Grab introduces Bring Your Own device ordering platform to Dallas Fort Worth airport

Travelport completes full integration with Southwest Airlines

Koala raises €1.6m seed round to ‘reinvent the travel insurance sector’

Coronavirus: UK demand for France and Spain spikes as travel returns, says eDreams ODIGEO

Coronavirus: Lastminute.com reports spike ahead of lifting of UK travel quarantine

Coronavirus: Travelbounce launches to give holidaymakers up to date travel advice

Coronavirus: Ryanair accuses screenscraping OTAs of blocking customer refunds

Company Profile: The Trip.com contact centre that’s flying the flag for customer service

Coronavirus: Koddi survey and guide shines light on Roadmap to Recovery

Turkish operator Fibula turns to Peakwork to offer more dynamic range of trips

Coronavirus: Icelolly.com’s Pulse starts to race as holidaymakers anticipate green light to travel

Focus on Fraud: Record fines see GDPR get tee...

Coronavirus: Love Holidays hits back at Ryana...

Coronavirus: Ryanair names ‘screenscraping’ O...

Ryanair and OTAs row over refunds escalates

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