Big Interview: How the mobile experience can be the difference between traveller angst and super-satisfactionAug 9th, 2019 at 15:58
Big Interview: Why baking in principals of accessibility makes sense in travel tech designPhilp Martin of communication and design agency DMA speaks to Lee Hayhurst about work on new accessibility e-learning courses it has completed with travel tech giant Amadeus Aug 7th, 2019 at 12:32
Content distributor Magic Memories launches MyMemories mobile platformMobile app can deliver the customers photos or videos while on-site Aug 7th, 2019 at 09:14
Gatwick airport launches Facebook chatbot to answer customer questionsThe ‘Gatwick chatbot’ is referred to as Gail Aug 6th, 2019 at 16:02
Deem launches virtual payments with Conferma PayProgram allows corporations to virtually pay for travel spend Aug 6th, 2019 at 14:25
Expedia sees double digit rise in UK staycations bookings on mobileCotswolds mobile demand grew nearly 30% Aug 6th, 2019 at 12:37
Cendyn acquires hotels revenue and profit optimisation platform RainmakerThe Rainmaker Group is a leading revenue and profit optimization platform for hotels, resorts and casinos Aug 2nd, 2019 at 16:36
Singapore Airlines’ revamped app aims to enhance customer experienceNew app is designed for faster performance and improved usability Aug 2nd, 2019 at 15:14
Stasher analysis of airport data reveals UK’s worst for delaysStansted ranks second last in global study Jul 31st, 2019 at 14:05
Big Interview: Why opinion is worthless when it comes to conversion optimisationLee Hayhurst speaks to Journey Further’s conversion optimisation expert Jonny Longden about his approach to testing and experimentation Jul 26th, 2019 at 16:20
Company Profile: Turning user generated video into a marketing must-haveVideo is becoming an increasingly powerful marketing tool, not just in travel but in all sectors of ecommerce. Madison Wisse spoke to the founder of Shoot It Yourself which is offering travel firms the opportunity to take footage captured by their customers and turn it into valuable digital content Jul 26th, 2019 at 14:48
Hotel rates optimisation start-up Hotelmize looks for EMEA expansionFormer Magic Rooms sales director Stephen Moffett joins Israeli firm Jul 24th, 2019 at 10:18
Guest Post: Why user journey consistency is important for travel adsHeighten your customer’s experience, says Clicky Media chief executive Oli Yeates Jul 19th, 2019 at 11:58
Guest Post: Under the influenceCharles Duncombe, Holidays Please marketing director examines the powers of “influencers” Jul 17th, 2019 at 16:29
Journey Further wins Wexas pitch as luxury specialist makes marketing strategy switchFirm recently launched conversion optimisation team headed by CRO pioneer Jonny Longden Jul 17th, 2019 at 15:49
Instagram declining as source of inspiration for millennials and Gen Z travellersSurvey finds growing influence of movies, TV programmes, online reviews and personal recommendations Jul 17th, 2019 at 14:02
TripAdvisor claims users are more motivated to be positive rather than airing grievancesFindings ‘show how important travellers find real perspectives’ when planning trips Jul 17th, 2019 at 13:56
