This is a second landmark deal for the travel tech provider
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Journey Mentor signs five-year deal with Bangladeshi travel agency
Travel-tech SaaS company Journey Mentor has revealed it has won a five-year contract with Bangladeshi travel agency Time Travel BD.
Under the terms of the agreement, Journey Mentor’s travel technology solutions will be integrated into Time Travel’s IT infrastructure to transform the way the business organises travel planning, booking, and loyalty management for its customers.
Journey Mentor will be provide the agency that has a full range of services for both domestic and international travel, with its flagship e-commerce solution SalesMentor. LoyaltyMentor will also be integrated.
The travel market in Bangladesh has recovered from the Covid-19 pandemic and is now rapidly expanding, according to The Business Standard.
Monthly international passengers travel almost reached 800,000 in 2023, up from less than 500,000 passengers in 2019.
Similarly, domestic air travel witnessed a surge in the last five years with rising income levels. Monthly domestic air passenger travel reached 170,000 this year, up from less than 100,000 in 2019.
Kazi Shah Arfin, CEO of Time Travel, said: “We are delighted to announce our partnership with Journey Mentor. This collaboration represents a crucial step in our commitment to enhance the travel ecosystem in Bangladesh.
"After conducting a thorough review of the technologies that were available for us to provide the best service for our customers, Journey Mentor was the standout candidate.
"Their technology can be seamlessly integrated with our IT systems and more importantly able to generate extra revenue streams and opportunities for us.
He added: "We look forward to working with them to deliver unparalleled service to our large customer base.”
Paul Sies, president and CEO of Journey Mentor, said: "We are pleased to have secured a prestigious long-term contract with yet another leading industry organisation in Bangladesh.
"We firmly believe that the travel industry must prioritise the interests of the traveller in all aspects of our operations.
"With our advanced technological capabilities, we are well-positioned to address the challenges prevalent in the travel sector and deliver exceptional services to meet the needs of modern-day travellers.
"By doing so, Journey Mentor also empowers our clients to drive increased revenues and enhance profitability through our innovative solutions," he said.
