TourReview signs new deal with Fareharbor

It will integrate Fareharbor’s client booking system

AI-driven tours and attractions review platform TourReview has signed a new agreement with software specialist Fareharbor to integrate its booking system, allowing TourReview customers to easily use their Review Collector product.

Now Fareharbor's booking system is integrated with TourReview’s Review Collector through an API connection, it is possible to collect reviews from customers who booked the tours directly on the tour operator’s website.

Once the reviews have been collected, TourReview offers a variety of analytics that can help tour operators improve their online reputation and business and increase sales and bookings. 

Tools such as sentiment analysis, geo-localisation analysis, instant translations, exportable reports, and comparative graphs, are all included, for example.

“We are very pleased to have entered into this new collaboration with Fareharbor to offer our clients a much smoother integration with their customers’ verified reviews and thus improve their online reputation to drive sales”, said Juana Muro, COO of TourReview.