WTM 2014: Dolphin Dynamics and Prestbury ink deal for new sales and management system

Cheshire-based Prestbury Worldwide Resorts has signed a deal to use Dolphin Dynamic’s tour operator sales and management system.

Cheshire-based Prestbury Worldwide Resorts has signed a deal to use Dolphin Dynamic’s tour operator sales and management system.

The tailor-made specialist is the latest to deploy Dolphin’s technology, following luxury travel specialist Carrier and ITC Luxury Travel.

It is planned that Prestbury will go live with the new system before Christmas replacing all existing back-office technology.

Dolphin will also provide Prestbury with an integrated contract management and point of sale solution.

This will enable the accommodation and cruise specialist to sell and manage all directly contracted products, alongside GDS, accommodation and transfer suppliers linked via Dolphin’s booking engine.

James Bosworth, managing director of Prestbury Travel Group, said: “We needed a system that enables our consultants to efficiently create complex tailor-made quotations and bookings.

“As our business grows, Dolphin will provide our team with a powerful, yet user-friendly, system that will further automate our operational processes and enable our consultants to focus even more on delivering the superior service that our customers have become so accustomed to.”

Roberto Da Re, Dolphin chief executive, added: “We are very pleased to welcome Prestbury Worldwide Resorts to our growing group of luxury and tailor-made tour operator customers.

“Following significant investment, Dolphin is now proving to be the system of choice for upscale tour operators due to its focus on enabling sales consultants to offer the widest range of products while removing complexity, duplication and manual processes from the entire travel business’ day-to-day operations.”