Jet2 app upgrade allows customer to upload COVID status

Airline and operator adds ‘useful documents’ folder to its mobile app

New functionality on Jet2 and Jet2holidays mobile apps allows customers to upload and store important travel documents.

These include overseas country entry forms and negative Covid-19 test results which can be stored in one location in a ‘useful documents’ folder. 

Holidaymakers can also access safe travel information and entry requirements for the destination they are travelling to, allowing them to travel paper-free. 

Package holidaymakers can also view documents, including boarding passes, flight and transfer vouchers on the Jet2holidays app.

The app includes push notifications to help keep customers informed throughout their journey, including reminders about filling in passenger locator forms 48 hours before returning to the UK, and details about the time and pick up location of their coach transfer to the airport on the day of departure. 

Flight-only customers are able to view and download Jet2.com boarding passes and other documents. 

The launch of the new feature follows the airline and operator restarting flights and holidays to amber list countries on July 19.

Chief executive Steve Heapy said: “As a result of government travel requirements, there are additional documents for holidaymakers to be aware of such as test results and passenger locator forms. 

“As we start to welcome back more customers and increase our offering to include flights and holidays to over 40 quarantine-free destinations, we want to make the process of travelling with us as smooth as possible.

“For this reason, we are introducing functionality for customers to upload their own travel documents to a central location within the Jet2.com and Jet2holidays apps.

“The new feature allows customers to store all their Covid-19 related health and travel documents in one place, eliminating the need of unnecessary paperwork and helping to make travel as easy and fuss free as possible.”