American Express Global Business Travel adds expense management to app

Capabilities of Neo management suite incorporated into mobile solution for business travellers

Avery Ketcherside

American Express Global Business Travel (GBT) has upgraded its mobile app to include expense management for clients using the Neo management suite.

Corporate travellers whose company uses Neo can use the Amex GBT mobile app to record expenses on the go, finalise, and submit expenses, and be reimbursed faster.

The app combines optical character recognition (OCR) and machine learning to scan photos of receipts for the data to complete expense reports and automatically link them to the trip in progress. The Amex GBT mobile app can also scan PDF receipts from emails.

Raksa Ouk, GBT’s vice president of digital strategy, said: “Our goal is to create solutions that help our clients travel with more purpose, eliminating inefficiencies wherever possible.

“This means giving them the power to manage all the phases of a business trip from the tool they use the most on the road – their mobile phone.

“To do this, we combined the great booking and real-time travel assistance features of the Amex GBT Mobile app with the convenience and speed of the Neo expense capability.”

Neo is an award-winning integrated travel, expense, and software-as-a-service (SaaS) platform.

The management solution was developed with the capacity to meet the demands of the region’s complex financial regulatory landscape.

The solution was most recently granted certification to deliver digital expenses in Spain.

The full Neo solution is available for GBT customers in countries around the world, including the US and Canada.