Start-up airline EGO Airways partners with IBS Software for res and distribution

Developer’s iFly Res Passenger Services System was deployed remotely during the pandemic

Italian start-up airline EGO Airways has partnered with IBS Software to manage its reservations and distribution operations.

The partnership has been agreed as consumer demand for flights grows, IBS said.

EGO Airways is described as a modern hybrid airline. It began operations earlier this year deploying IBS Software’s cloud-based iFly Res Passenger Services System (PSS).

Developed remotely during the pandemic, this has given it modern ecommerce capabilities along with traditional requirements such as integration with long-haul partners.

IBS said by developing its own direct channel distribution, complemented by GDS based distribution as well as enabling integration with partners, EGO Airways will be able to promote and differentiate their products to customers across multiple channels.

Alessandro Cuciuc, distribution manager at EGO Airways, said: “As a brand new airline with big aspirations, it is critical that we build reservation and distribution capabilities that are tailored to our very specific needs.

“We were looking for a partner with the vision and expertise to help us develop a state-of-the-art ecommerce platform, but also in-depth knowledge of traditional technology requirements to support our partner network.

“We couldn’t be more excited about our partnership with IBS Software. From the beginning they impressed us with their deep understanding of our challenge and their commitment to developing innovative technology to best serve our business and our customers.”

Marco Contento, vice president aviation business services at IBS Software, added: “EGO Airways is a new, highly progressive and ambitious airline and we are thrilled to be partnering with them to power their reservation and operations technology from the very start of their journey .

“It is critical that EGO Airways’ business model is underpinned by innovative digital technology that will adapt to changing consumer behaviour and deliver a first-class customer experience. We’re looking forward to a long and fruitful partnership with an exciting new airline.”

iFly Res claims to be the first natively compliant Iata New Distribution Capability (NDC) PSS product in the industry.