SITA to work with Frankfurt airport on biometric check-in kiosk rollout

Deployment is aviation specialist tech firm’s largest implementation in Europe

by Avery Ketcherside

Air transport industry technology provider SITA is working with Frankfurt Airport on a large-scale technology update.

The project includes the installation of 87 biometric-enabled SITA TS6 kiosks which travellers can use to check-in with multiple carriers.

The deployment will come later this year and will also improve serf-service bag-drop processes and reduce physical touchpoints.

The SITA TS6 kiosk was the winner of the 2021 IF Design award for its sustainable, and adaptive design.

Modifications and updates can be made without replacing the entire kiosk. The deployment at Frankfurt is SITA’s largest technology implementation in Europe.

Dr Pierre-Dominique Prümm, executive director of aviation and infrastructure at Fraport, said:

“Offering passengers innovative, safer, and smarter ways to travel while also ensuring we have resilient and efficient airport operations is vital as our industry recovers from the impact of the pandemic.

“SITA supports us in achieving this ambition, and we look forward to welcoming more passengers back to the skies.”

Sergio Colella, president of SITA Europe branch, added: “We’re proud to continue supporting leading airports such as Frankfurt in their recovery from the impact of the pandemic.

“Technology holds the keys to unlocking smarter and safer travel for all, recouping revenues lost during the past 18 months, and ensuring flexible operations that can adapt to the unforeseen circumstances of tomorrow.

“A more robust and sustainable air transport industry will benefit passengers, economies, and jobs.”