AXA and HK Express form an exclusive partnership

‘One-click’ travel insurance available for travellers

AXA Hong Kong and Macau and HK Express Airways have signed an insurance partnership agreement that is expected to provide travellers with ‘swift coverage and tailored protection’.

According to the announcement, the collaboration means that HK Express customers are now able to book flights on the official website and avail travel insurance with the single click of a button. 

HK Express is poised to continue its rapid growth by expanding its fleet and route network. This year alone it has already added four new destinations and is set to announce further routes. 

This partnership between HK Express, AXA and AXA Partners, the international entity forming part of AXA Group, covers all the markets served by HK Express and the popular travel destinations, including Mainland China, Japan, Korea, Taiwan China, Thailand, Vietnam, and the Philippines, catering to their travel needs. 

HK Express is a member of the Cathay Group and the only low-cost carrier in Hong Kong since 2013. HK Express has a fleet of 34 and flies 25 routes. 

Kenneth Lai, Chief General Insurance Officer at AXA Hong Kong and Macau, said: “AXA has been actively expanding its insurance ecosystem and is committed to being a true partner for our customers. 

“We understand that the demand for travel insurance has become more diverse. Thus, we hope to bring a seamless travel experience to our customers. 

“As AXA's inaugural Hong Kong-based airline partner, the partnership allows HK Express customers to effortlessly book flights and buy travel insurance through its all-in-one platform. 

“Looking ahead, we will continue working with HK Express to explore products with comprehensive coverage and bring innovative solutions to the market.” 

According to Jeanette Mao, Chief Executive Officer, HK Express it is a young and vibrant brand that pride itself on daring to be different. 

“We enable our travellers to customize their journeys according to their needs. Recognizing every journey is unique, we are dedicated to offering a wide array of value-added services and products. 

“Travel insurance is a crucial component of the travel experience, and we are thrilled to partner with AXA, a leader in the insurance market, to offer comprehensive travel insurance solutions. 

“For the first time, HK Express is displaying our partner’s brand on our aircraft livery, signifying our long-term strategic partnership with AXA. We are continuously exploring new ways to enhance our services and are committed to delivering a safe and enjoyable flying experience, inviting our customers to discover unique destinations across Asia with us.” 

To mark the launch of the partnership HK Express unveiled its first A321neo aircraft that prominently displays AXA's logo, marking the official launch of the partnership.