Amadeus integrates IBM Digital Health Pass within Traveler ID solution

Platform helps airlines to validate Covid-19 health documentation

Amadeus has integrated the IBM Digital Health Pass into its digital health verification solution, called Traveler ID for Safe Travel.

It will help airlines to validate the Covid-19 health documentation of travellers at checkpoints where required.

Airlines can integrate digital health credentials into their existing reservation and booking system, giving passengers the option to scan or upload documentation to show their health status.

As passengers move through the online check-in process, Traveler ID for Safe Travel checks the requirements for that particular trip against destination country regulations.

This then prompts passengers with the option to generate a secure Covid-19 digital credential by scanning paper documents or uploading a digital version from their mobile or desktop.

These credentials are then verified by IBM Digital Health Pass, which uses a combination of encryption and blockchain technologies to authenticate Covid-19 health credentials against a global ecosystem of labs, vaccination centres and healthcare providers.

Airlines receive a status confirming a passenger is ready to fly.

This secure approach provides passenger privacy since only the compliance with border entry requirements is confirmed; no personal health information is stored or tracked by the airline or IBM.

Greg Land, travel and transportation industry lead at IBM, said: “Specific border entry requirements may vary greatly country to country. The need to check Covid-19 health documentation is causing significant delays during the journey for airlines and other travel providers, as well as the traveller.

“The integration of IBM Digital Health Pass into Amadeus’ Traveler ID for Safe Travel is designed to provide airlines with open technologies they can build into existing digital solutions. This can help airlines safely meet border entry requirements while delivering a smoother customer experience.”

Monika Wiederhold, global programme lead safe travel ecosystem at Amadeus, added: “This avoids cumbersome and time-consuming checks while travelling, and adds further reassurance to airlines and their passengers.

“By working hand in hand with customers and partners such as IBM, we can deliver the capabilities needed by travel providers and travellers to help provide a smooth passenger journey once more.”

Traveler ID for Safe Travel is live with several airlines and can be used for other customers such as hotels and airports.