Amadeus and Iceland airport operator Isavia to partner on switch to cloud

Tech transformation will improve operations and see more digital services offered to travellers

Amadeus has agreed a cloud computing partnership with Icelandic airport operator Isavia.

The deal will drive technology transformation at Keflavik, the nation’s primary airport.

Isavia will retire its on-site systems and operate 100% of its passenger services from the cloud. 

The shift means airlines will be able to offer off-airport check-in and bag drop, with services positioned at key locations like city centres, bus stations or hotels.

For Keflavik airport and its largest airline partner, Icelandair, Amadeus says it plans to implement a number of upgrades to improve how both organisations collaborate on operations. 

Bjarni Sigurðsson, director of IT at Isavia, said: “This major project is all about having the flexibility to collaborate more closely with our airline partners to deliver a better experience for passengers.

“Payments are a great example. We’ve wanted to meet traveller demand by rolling-out payment acceptance at check-in for some time. 

“Now Keflavik runs on the same cloud as the majority of our airline partners which means we can help them handle payments, share data more effectively and enable them to innovate by providing services off-airport too.”

Yannick Beunardeau, vice president of airport IT and airline operations for EMEA at Amadeus, added: 

“With the vast majority of passengers at Keflavik flying on airlines powered by Amadeus this project offers a playground for passenger experience innovation. 

“We plan to push the technical boundaries of airline and airport collaboration with a commitment from all stakeholders to experiment, learn and deliver better journeys. 

“Operating on common cloud solutions opens the door to a raft of new passenger services.”