RoomRaccoon tackles POS invoicing inaccuracies with Epos Now integration

Hotels using the PMS will be able to improve the guest experience by unifying all purchases in one bill at check-out

Hotel management system RoomRaccoon has completed an integration with point-of-sale system Epos Now. 

The two-way integration allows hotels to better manage revenue streams in one central location, simplify payment processing and enhance the guest experience. 

RoomRaccoon said hotels will be able to “accurately track guests’ payments throughout their stay” and “process charges from anywhere on the property” 

It added this will give guests the freedom to settle their total when it’s time to check out. 

The integration will generates “coherent invoices” for all the services offered at an establishment in real-time. 

Hotels can reduce invoicing errors by processing orders on Epos Now and automatically add the charge to the guest’s invoice in the RoomRaccoon PMS.

Ryan Heaphy, head of strategic partnerships EMEA at Epos Now, said: “We're really excited about launching our partnership with RoomRaccoon. 

“The connection is hugely beneficial as it allows our hotel customers to provide a seamless guest experience, unifying all purchases into one simple bill at checkout.”  

Steven Reffin, RoomRaccoon head of partnerships, added: “RoomRaccoon is excited to welcome Epos Now to our growing marketplace. 

“In addition to streamlining payment processes, the integration reduces data fragmentation and maintains accurate and holistic insights to give hoteliers a better sense of their property's performance. 

“The integration also helps reduce time wasted operating a complex tech stack so that your staff can get back to what they do best – putting the guest first.”