RightRez partners with Crystal Cruises to streamline air department processes

Collaboration to ‘establish a solid foundation for the Crystal’s future growth’

Air travel technology firm RightRez is teaming up with Crystal to streamline and automate the cruise company’s air department processes from start to finish.

The collaboration aims to enhance customer service, improve operational efficiency, and establish a solid foundation for the future growth of Crystal.

Hanibegk Coll, Director of Global Air Programs & Turnaround Operations at Crystal stated: “We are committed to delivering an unparalleled travel experience to our guests, and partnering with RightRez allows us to elevate our air department operations. 

“Their innovative solutions will enable us to better serve our travellers and support our ongoing growth.”

By integrating RightRez's comprehensive tools, Crystal will benefit from top-level operational support and enhanced customer service capabilities, positioning the brand for continued success in the competitive cruise market.

“We are so excited to be back with the Crystal family, supporting their air department operations as the brand continues to grow,” says Maria von Foerster, CEO of RightRez. 

“Our solutions are designed to empower travel brands like Crystal to enhance their offerings and provide exceptional service to their customers.”