Expian names theatre ticketing exec Christian Terrill as strategic project manager

Ticketing technology firm grows its management team to support growth

Experience-centric ticketing platform, Expian, has announced it has expanded its management team with the appointment of Christian Terrill. 

Terrill joins as strategic project manager to support the growth of the company that grown over the past year with several new project wins including P&O Ferries and Historic Royal Palaces. 

Formerly responsible for enhancing customer experience, implementing technology and improving customer engagement at Royal Ballet and Opera and LW Theatres, Terrill will oversee delivery of ticketing technology solutions for Expian’s clients. 

He will be "integral" to the company’s growth as it serves more attractions and operators more and more.

He will also support the platform’s developers, who are introducing AI capabilities for business objectives.

Terrill said: “Everyone knows ticketing is essential, but its role in sales and business development is often underestimated. Operators have long relied on one-size-fits-all booking platforms, leading to complex reports that fail to drive growth or serve the organisation effectively. 

"That’s what makes Expian so exciting. It provides the flexibility to adapt to business needs while enabling self-service options for customers and partners - dramatically improving user experience and operational efficiency.”

Yiannis Maglaras, managing director of Expian, added: “We’re delighted to welcome Christian aboard. It is great to expand our team and bring in people who have managed ticketing in-house as they bring different perspectives and can fully empathise with the choices and challenges our clients face when transforming they way they sell tickets. 

"As Expian scales up, Christian’s background in managing transformation projects will help us to establish processes and work even more seamlessly with venues and attractions to unlock more sales opportunities.”