Vistara becomes first Indian carrier to implement Amadeus Altéa suite

Singapore Airlines’ Indian joint venture carrier Vistara has become the first in India to implement the Amadeus Altéa suite of technology solutions.

The technology will power the airline’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management.

Vistara, a joint venture between Indian conglomerate Tata and SIA, has also committed to Amadeus’s e-commerce and loyalty solutions to drive online bookings and optimise it frequent flyer programme.

Chief executive Phee Teik Yeoh said: “Our technology partnership with Amadeus will be a key differentiator offering advanced features and an integrated platform for our customers across multiple channels including mobile and web.”

Amadeus Asia Pacific airline commercial executive vice-president Hazem Hussein said: “There is a huge opportunity for full service carriers like Vistara to revolutionise Indian air travel with technology as the key differentiator.

“In today’s fiercely competitive aviation industry, technology can be the make or break difference for airlines.”

Amadeus estimates that the number of passengers boarded managed by Altéa will be around 1 billion by 2017 based on existing airline contracts.

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