Dolphin Dynamics chooses Payment Express for collections solution

Real-time payment collection options have been extended by Dolphin Dynamics following the implementation of a new link to payment service provider Payment Express.

The new connectivity by the travel software supplier enables users to process customer payments electronically.

Thus can be done via their Dolphin-powered bookable website or call centre by entering customer card details into the Payment Express payment page which integrates with the Dolphin back-office system.

The solution uses fully encrypted, real-time messaging to eliminate time-consuming, offline payment collection processes to allow travel companies to offer a more seamless service to customers.

The system uses Payment Express’s hosted payment page which meets Payment Card Industry (PCI) compliance regulations.

Head of strategic initiatives Simon Wakeford said: “Dolphin initially chose Payment Express to provide seamless integration of PCI compliant payment solutions via Dolphin to support our expansion in the Australia and New Zealand markets.

“Capitalising on our successful partnership there, we are now extremely pleased to be able to also offer Payment Express integration to our customers in the UK and Ireland.”

Payment Express EMEA head of sales Simon Anderson added: “As both companies extend our global presence we’re looking forward to implementing more Dolphin customers over the coming months.”

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