Amadeus and IHG strike strategic partnership

A strategic technology partnership has been forged between Amadeus and the world’s largest hotel group InterContinental Hotels.

The move comes as the technology company seeks to build a community model for the hotel industry as a replica of its Amadeus Altéa service for airlines.

Amadeus IT Group head of global hotel business Jeff Edwards said: “The initial phase of the strategic relationship between IHG and Amadeus will be focused on planning and development.

“This will involve scoping out and creating a roadmap for potential technologies and solutions that will drive innovation in the industry.

“The marriage of IHG’s unique insight and world class guest care with Amadeus’ technology vision and infrastructure capabilities has the potential to deliver a step change in hotel solutions.

“While a ‘community model’ is a new concept for the highly fragmented hotel industry we see significant interest and, as we progress with partners like IHG, we look forward to truly shaping the future of hotels.”

IHG chief information officer Eric Pearson said: “IHG is a brand and consumer driven company. We use insight to anticipate consumer trends and behavior.

“We also have a long track record of investing in relevant technologies to support our brand promise and build a closer relationship with our guests. Partnering with Amadeus will help us continue to do just that.”

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