Neilson Active Holidays is upgrading booking systems following its £9.15 million sale by Thomas Cook to entrepreneur Luke Johnson’s private equity firm Risk Capital Partners in November.
A multi-year contract has been agreed with Anite Travel for its @com reservation system including Mobile Contracting (MCS), Brochure Pricing (BPS) and full managed services.
Selection of the Anite @com system is a key element of Neilson’s change programme as the operator adopts new business systems following its separation from Cook.
Upgrading the reservation system will enable greater flexibility, allowing customers to choose from traditional package holidays alongside more tailored options, in addition to an enhanced online offering.
The @com implementation will also create a highly integrated back office platform to drive cost efficiencies and functionality improvements, according to Anite.
Neilson finance and commercial director David Taylor said: “We are looking forward to working with the Anite team as they help us to rapidly rationalise our system environment and support our growth strategy.
“The proven performance of Anite’s systems and service, coupled with their real business partner focus, made the selection of Anite an obvious one. We look forward to working with an effective and reliable IT partner who can help us deliver our goals.”
Anite Travel managing director Mike Kingswood added: “We are delighted to welcome Neilson Active Holidays as a new customer. @com is the only proven large scale reservation system on the market and provides a one-stop-shop for leisure travel companies looking to grow their business.”