Luton airport was forced into apologising after an employee posted a picture on its official Facebook of an aircraft crash in which a child was killed.
Luton airport apologises after Facebook crash picture gaffe
Luton airport was forced into apologising after an employee posted a picture on its official Facebook of an aircraft crash in which a child was killed.
The image, posted Wednesday morning during heavy snow conditions in parts of the UK, was removed from the Facebook page in the afternoon.
The employee posted a picture of the aftermath of a crash at Chicago’s Midway Airport, where a child in a car was killed by a Boeing 737 that skidded off the runway during a severe snowstorm.
The caption read, “Because we are such a super airport … this is what we prevent you from when it snows…Weeeee :).”
One user commented on the post saying: “This is so inappropriate and should be removed immediately, it is certainly not something that should be taken so lightly and made fun of.”
The airport issued an apology, saying that the post on Facebook was “wholly unacceptable and insensitive” and that further steps were being taken to “guarantee this never happens again.”
A statement, issued in the face of widespread media criticism, said: “We have social media guidelines that clearly outline what is acceptable.
“However in this instance a new, over-enthusiastic member of our support team made an honest but misguided mistake and clearly stepped over the line.”
