British Airways is reported to have launched an investigation after its Twitter account was apparently hacked and an offensive message retweeted.
The official BA Twitter account seemingly retweeted an offensive and racist message on Saturday afternoon.
After the offensive retweet was deleted, staff at the airline then tweeted an apology, Sky News reported.
It said: “Apologies for the last RT. We are sorry for any offence caused and are investigating how this may have happened.”
Within minutes, hundreds of Twitters users resent the retweet and later more than 160 followers had retweeted the apology.
The BA account has more than 210,000 followers.