Hyatt selects OpenJaw for technology brief

Hyatt Hotels has handed Dublin-based OpenJaw Technologies a contract to provide an online booking facility to ensure reservations can be made over the internet in 17 international languages.

The deal will use web localisation specialist to provide room type and rate plan information across the Hyatt portfolio of 215 hotels in 43 countries.

OpenJaw’s XML-based reservations platform XRes will be rolled out across the Hyatt network in the coming months following the launch of the system in Asia.

Hyatt vice president for electronic distribution, John Lowell, said: “We recognised that internationalisation of our online booking service was a key strategic objective for us.

“It offers us the opportunity to compete in local markets and reach a wider audience on global scale.”

Hyatt is currently undergoing a major expansion programme and is targeting the booming Asia market with 13 new hotels in China. A further 25 hotels are also currently under development.

OpenJaw senior vice president for sales and marketing, Declan MCGuinness, said: “Primarily we have secured a contract with another of the world’s leading travel brands, which as a leading hotel group, has enabled us to broaden the scope of our solutions into a new vertical market.

“In addition our business partnership and technology integration with enables us to deliver a proven multi-lingual solution for our clients.”

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