Travelport updates Complete Pricing hotel booking system

Travelport has introduced new booking functionality designed to help agents meet the needs of leisure travellers to its Complete Pricing hotel system.

Complete Pricing Plus combines all rate data, key room and rule attributes in one display across more than 70 hotel chains and central reservations systems.

Participating groups include Shangri-La Hotels & Resorts, Millennium & Copthorne Hotels, Rosewood Hotels & Resorts, all Preferred Hotel Group brands and Harrah’s Entertainment.

The Focalpoint terminal display has been revamped to enable travel agents to quickly compare room rule and rate features at a single property.

Hotel APIs have been updated to allow all hotel companies with a seamless availability connection to return standardised room and rule data.

“This will greatly increase the number of hotels chains that are able to return this key room and rule data – as many chains can return this standardised room and rate data – but are not yet in a position to support the more complex pricing required for Complete Pricing Plus participation,” Travelport said.

Hospitality and partner marketing group vice president Nilkas Andreen said: “Complete Pricing Plus saves time for both hoteliers and agents by reducing the number of queries about hotel rates and room information.”

He claimed: “It is the only GDS product on the market that enables hoteliers to return pricing options such as charges for children, cribs and extra bedding within an availability request.”

Preferred Hotel Group distribution and revenue management senior vice president Michelle Woodley said: “Complete Pricing Plus saves a great deal of time and money for both agents and our hoteliers.

“It enables us to provide a total price, inclusive of all known taxes, surcharges and extra option pricing, within an availability display.

“Because all room rate charges are included in the total cost of stay quoted, it reduces the number of calls from agents to the hotel asking whether meals are included or about bedding configuration, and also eliminates potential customer service issues.”

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