Aer Lingus launches mobile check in

Aer Lingus has revealed a new application and website providing booking and check in functionality to mobile devices.

The app allows users to plan and review flight details, check in, receive travel alerts, receive real-time flight information and make bookings.

When passengers check in with the app or mobile site, a 2D barcode displays on their mobile phone which can be scanned at security points and at the boarding gate.

Users can check in, select their preferred seat, add their frequent flyer number and see if their flight is on time. The app is available for iPhone, Android, BlackBerry and Nokia smartphones.

Mobile and app check in is limited to routes between Dublin and Heathrow, Gatwick, Manchester and Birmingham but is due to be introduced across the network over the next couple of months, Aer Lingus said.

The Irish airline’s e-commerce manager Stuart Lattimore said: “We are working to have certification in place with all our airports throughout Europe and the US.

“Our systems and barcodes need to be compliant with each airport before we add these routes to the app.”

He added: “This is phase one of a number of phases to be introduced as mobile technology advances. It is a direct response to the needs and demands of our customers and puts control into their hands to make changes and purchase flights with the ease and flexibility of their phone.

“The result is customers can receive their boarding pass whilst en route to the airport, creating a more seamless and convenient travel experience.”

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