Corporate travel buyers want airlines compelled to show ancillary fees when displaying fares, and not just on their own websites but on global distribution systems (GDSs).
A survey of travel managers by the US-based Business Travel Coalition (BTC) found 100% of respondents believe the ‘unbundling’ of ancillary fees for luggage and other elements of flying from airfares caused “serious problems”, and 86% believe government regulation is required to make carriers disclose their charges.
Ancillary fee data should be accessible through GDSs and not solely on airline websites, according to 95% of those surveyed.
No-frills carriers have led the way in charging separately for every aspect of flying, making it increasingly difficult to assess the final cost of a flight before the moment of booking.
The BTC was to present the survey results in evidence to a US Senate hearing on aviation today.