Airflights.co.uk adds financial protection

Flight consolidator Airflights.co.uk had added additional financial security following the volcanic ash disruption. Airflights.co.uk said the recent disruption has left airlines fragile after two years of record losses. In the event of insolvency of a non-bonded ticket, Airflights.co.uk has pledged to refund customers their lost money and will arrange their flight home if they are…

Flight consolidator Airflights.co.uk had added additional financial security following the volcanic ash disruption.

Airflights.co.uk said the recent disruption has left airlines fragile after two years of record losses.

In the event of insolvency of a non-bonded ticket, Airflights.co.uk has pledged to refund customers their lost money and will arrange their flight home if they are away at the time of the collapse.

“Many of our clients are protected by the CAA’s Atol arrangement because they are booking charter flights, however there is a massive volume who arrange unprotected flight tickets only and as a result fall outside of the government sponsored protection,” said Colin Gill, sales manager at Airflights.co.uk.

He said the decision to include the service is to assist those customers who, many times unknowingly, travel with no financial protection.

“The collapse of airlines like Globespan and XL, which left thousands out of pocket, highlighted the gap in consumer protection which we are now addressing and our message to consumers is to find out what protection you have from your ticket issuer and make sure they can meet their obligations,” added Gill.

“An airline failure would result in huge problems for our customers so we have arranged added security directly with International Passenger Protection Limited, the specialist in providing solutions to the travel industry.”