Leger Holidays, the UK’s leading European coach tour operator, has re-vamped its dedicated agent website, Agent Webzone, helping to make it even easier for agents to book online.
Leger’s Agent Webzone was launched in November 2008 to allow agents to make real time online bookings, view holiday details, check for availability, special offers and late deals.
Following the success of the first version and using feedback from agents, Leger has now overhauled the design of the site and incorporated a number of new features to make it even more accessible, give users more control of their online journey and ultimately assist in securing sales.
The new-look site now replicates the look and feel of Leger’s customer website, making it easier for agents to navigate. The booking system has undergone some changes to help simplify the process and uses fewer steps. Agents can now also view their booking and sales history on the site with the launch of a new agents history section.
Now with hundreds of regular users, benefits of Leger’s Webzone agent site include:
* Ability to check availability live on the web
* 24-hour secure real-time booking facility
* Information on special offers and late availability
* Detailed and up-to-date tour information
* System for requesting brochures through the post
* Instant confirmation by email after booking online
* Flexibility for independent agents and those working from home
Users can also meet members of the Leger team and familiarise themselves with the people they are working with through the site.
Michael Rhodes, e-commerce manager at Leger Holidays, said: “The Agents Webzone is an area specifically designed for agents and we are committed to helping them get the very best out of the site and assisting them through the booking process. These latest improvements are part of our continued drive to improve and evolve the tools and support we offer to the travel trade.”
Ashley Dellow, head of retail sales at Leger Holidays, said: “The site has proved to be extremely popular with agents and using their feedback we have been able to make it even better and more accessible. We are committed to working with agents to help support them in any way that we can. The re-vamps will now make it even easier for them to make and monitor bookings, find information and navigate the site.”