Ryanair ‘screen scraping’ saga

Ryanair introduced its controversial new policy to cancel tickets bought on third party websites on 11 August 2008. The reaction from the travel industry ranged from undisguised scorn to an unusual degree of sympathy for the no-frills carrier. Travolution news coverage Ryanair flexes muscles over screen-scrapers – 15 July 2008Ryanair will not honour screen-scraped bookings…

Ryanair introduced its controversial new policy to cancel tickets bought on third party websites on 11 August 2008. The reaction from the travel industry ranged from undisguised scorn to an unusual degree of sympathy for the no-frills carrier.


Travolution news coverage


Ryanair flexes muscles over screen-scrapers – 15 July 2008
Ryanair will not honour screen-scraped bookings – 8 August 2008
Ryanair axes 2,5000 ‘scraped’ tickets – 15 August 2008
No let-up for Ryanair cancellation policy – 26 August 2008
Ryanair outs hundreds of ‘scraping’ websites – 27 August 2008
Ryanair asks Microsoft to help block ‘scrapers’ – 29 August 2008
Ryanair offers meta search engines an olive branch – 2 September 2008


Travolution Blog coverage


Scrapers and slappers – 12 August 2008
Who is doing the slapping here – Ryanair or the industry? 15 August 2008
Mere mention of Ryanair gets people hot under the collar – 24 August 2008
List of ‘scrapers’ and reaction – 26 August 2008
Irony Corner – Microsoft-Ryanair-Ciao – 1 September 2008


Other coverage on the web


Ryanair wins German court victory in screen-scraping injunction – The Register – 11 July 2008
Skyscanner statement – Skyscanner News – 12 August 2008
Is screen-scraping ethical? – Musings on travel e-commerce – 26 August 2007


Resources


Letter from Ryanair to European Commission – 22 August 2008
Ryanair press release: EU response – 26 August 2008
Ryanair: list of ‘scrapers’ – 27 August 2008