WOW air deploys Travelport and Res2’s iPort Departure Control Suite

Travelport and Dutch IT firm Res2 have launched a partnership with WOW air for its use of the web-based airline departure control system iPort Departure Control Suite (DCS).

Travelport and Dutch IT firm Res2 have launched a partnership with WOW air for its use of the web-based airline departure control system iPort Departure Control Suite (DCS).

The Icelandic low-cost carrier will utilise the suite, developed by Res2 and Travelport, to support its fleet and network. The iPort DCS provides ready-made solutions for kiosk, bag drop and internet check-in.

The system also offers functionality for multi-channel passenger check-in and for load control via an intuitive graphical interface.

A module called iPort iSales will enable WOW air to create and manage any ancillary products or service they want to sell across all customer touchpoints, including check-in, online and mobile.

Pétur Friðgeir Jónsson, chief operations manager at WOW air, said: “After an extensive product search it was clear that iPort was the product to boost our self-service capabilities and also support our ancillary sales concept.

“We were impressed by the solutions on offer and are convinced that iPort will facilitate our ambitions.”

Hans van Engelen, Res2 chief executive, said: “By utilising the iPort suite and the content available via Travelport’s Travel Commerce Platform we can overcome many of the challenges an airline faces today with their passenger and operational processes.

“This agreement will provide WOW air with a departure control system that supports their business model perfectly.”