Data flow and document management firm d-flo’s TravelComms solution is to be used by All Leisure Holidays to manage its post-booking customer communications.
TravelComms has been designed for operators to enhance the customer experience before, during and after their holiday by producing enriched, informative and personalised communications.
Tracey McKinnon, operations director, said: “We constantly strive to enhance our customer experience and TravelComms will assist us by delivering quality travel documents via all the mediums that our Travelsphere and Just You customers currently use.
“We are impressed with the capabilities of the technology and look forward to working with the d-flo team.”
Colin Brimson, business development director and co-founder of d-flo added: “We’re very proud to have been selected to help All Leisure Holidays achieve their goals for this very important area of their customer communications.
“Our approach to all projects with our customers is to understand what they are trying to accomplish and then use our expertise to give them what they want in solutions that add real value to their business.”