Carlson Wagonlit Travel’s app enhanced with click-to-call service

Carlson Wagonlit Travel’s app enhanced with click-to-call service

New functionality has been added to the latest version of Carlson Wagonlit Travel’s CWT To Go app.

Additions to version 11.0 of the app help make it easier for travel planners to monitor multiple business travellers’ trips, enhanced airport maps and an extension of a click-to-call service, making it easier for travellers to get in touch with a consultant.

The next stage, which is already in development, will include the ability for travel managers to book trips and manage profiles for their travellers.

CWT executive vice president, David Moran, said: “This is the next step towards our goal of creating the super app for managed travel – one that gives clients and travellers exactly what they need, when and where they need it.

“The enhancements come as a result of both focus groups and user feedback, as well as vision for the future of managed travel applications.”

He added: “As a leading travel management company, it’s up to us to help travellers be more productive by giving them great tools at their fingertips.

“That could mean helping them navigate an unfamiliar airport, or giving them easier access to our consultants when they need a helping hand.

“Meanwhile, we’re making the lives of busy travel arrangers easier and saving them time by giving them the information they need in one place.”

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