An enhanced Travelport app for booking Eurostar seats is being unveiled as the channel tunnel high speed operator prepares to introduce new trains.
UK agents can continue to book Eurostar content using airline carrier code 9F.
The new seat map app enables travel agents to determine what services are available on which type of train.
Agents are presented with an interactive, colour-coded seat map displaying the train layout including the seating plan for each coach within the relevant class of service booked.
The Travelport Seat Map App for 9F has been enhanced to offer additional benefits and manage future changes to seat configurations on Eurostar.
The app is integrated with the Travelport Smartpoint point of sale solution to allow agents to book and change seats on Eurostar as they would for any airline.
Eurostar GDS distribution systems manager, Nigel Richardson, said: “We needed a technology solution that presents our new offering clearly and enables travel agents to book our content easily so the Travelport Seat Map App for 9F has been instrumental in achieving this.
“In collaboration with Travelport, we have been able to improve the way we present our services to customers and we look forward to further developing our approach to technology in the future.”
Simon Ferguson, managing director of Travelport UK, Ireland and Nordics, added: “In such a competitive industry, it has never been more important for travel agencies to meet the needs of the end traveller, which means offering them choice and flexibility when it comes to their travel options.
“We are pleased to have introduced our enhanced app ahead of the launch of Eurostar’s new fleet of trains. This news demonstrates how our new technologies can have a very positive impact on our customers’ businesses.”