The Travolution Summit will hear from a leading digital expert from one of the world’s biggest business consultancies about how travel firms can cope with the exponential rise in technological change.
Olivier Binse, director of Deloitte Digital, a specialist unit which comprises advisory creative and user experience teams, will offer insight into how firms can get in shape for the ‘exponential era’.
He will kick off the day-long Summit on November 23, that will also feature keynotes from two of the world’s largest travel firms who are at the cutting edge of this technological change, booking.com and TripAdvisor.
Binse said: “The pace of technology change continues to accelerate, and businesses across all industry sectors have had to become more innovative and agile to respond to the challenge of mobile, social, analytics and cloud.
“The ongoing digitalisation of distribution channels, and the vital need for personalisation of the customer, means the travel industry has to be right at the front of this change.
“Going forward, technology innovation and performance is set to grow at an exponential pace, often above Moore’s law, with dramatic consequences on industry disruption and how businesses must adapt their ways of working.”
Lee Hayhurst, Travolution editor, said: “The Summit will this year hear from speakers representing some of the biggest global corporations in travel so will provide fantastic insight for delegates.
“Our speakers will tackle issues as diverse as the customer journey, start ups, reviews, internationalisation and the continuing growth of mobile, all delivered in a series of fast-paced interactive presentations and debates designed to send attendees away with loads of actionable insight they can implement in their business.”
As well as mainstage sessions the Summit will offer workshops from headline sponsor Criteo and from Qubit, Epsilon and CDNetworks on mobile, driving international growth, customer experience and using data to exploit the full customer journey.