Amadeus unveils Schedule Recovery tool to minimise impact of disruptions

Amadeus unveils Schedule Recovery tool to minimise impact of disruptions

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A new technology tool designed to help airlines avoid schedule disruptions due to bad weather or air traffic control congestion has been introduced by Amadeus.

Qantas is launch customer of the solution which aims to improve operational efficiencies when dealing with disruption.

Amadeus Schedule Recovery has been created to help airlines make rapid choices such as whether to delay or cancel flights, swap aircraft, or reassign landing slots.

Data analytics are used to help identify the most critical issues and act upon them.

Paul Fraser, head of operations at Qantas, said: “We take the impact of disruptions on our customers very seriously.

“The Amadeus solution helps reduce the number of and length of delays, whether due to excessive traffic, operational delays, or weather conditions, leading to an overall improved experience for travellers.

“Amadeus has developed a product that improves our efficiency and speed to ensure any delays to our services are minimised.”

Pascal Clement, head of travel intelligence at Amadeus, added: “One of the biggest pain points for travellers has been how airlines manage disruptions.

“Schedule Recovery has been designed to help airlines make quicker and more informed decisions about how to handle disruptions, regardless of their cause.

“From a business perspective, operations control decisions are often difficult to measure and are kept in silos.

“Schedule Recovery drives a more integrated view of operations and ensures airlines can assess all aspects of the costs associated with any operations control decisions.”

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