Comtec chalks up one millionth booking on its Travelink system

Comtec chalks up one millionth booking on its Travelink system

Travel technology firm Comtec handed the Beaches Reservation Team at Hayes and Jarvis a cheque for £1,000 after they made their one millionth booking on its Travelink system.

Comtec, which celebrates its 20th anniversary this year, has been in partnership with Tui for ten years.

Mike Russell, chief executive of Comtec, said: “I am absolutely delighted with Comtec and Tui passing this milestone together.

“Our business is built upon long-term partnerships with our customers, and this is a great example of what can be achieved.

“I really enjoyed meeting the reservations staff, sharing their excitement and seeing our product operating at the heart of a great business.”

Mark Thompson, digital and IT director for Tui Group Specialist and Activity, said: “To reach our one millionth booking on a system that was initially deemed ‘not to be scalable’ is a major achievement for the internal selling systems team at Tui Specialist Holiday Group and also for Comtec.

“The travel industry has changed significantly since taking our first booking on Travelink, and it is a testament to everyone involved in meeting this significant milestone.”

Thomson said Travelink was chosen due to the impending growth of internet sales and changing customer demands.

“We needed a system that provided flexible durations and a choice of flying options,” he said.

“At the time, 95% of bookings were seven or 14 night durations taken on charter flights. Now this less than 3% of our business, with customers being provided the choice of scheduled, low-cost, and charter flights online, with complex itineraries and multi-centres provided offline.

“The Travelink system has provided that flexibility for our customers and we’re now looking forward to accelerating towards our next millionth booking.”

Comtec will launch the new look Travelink at World Travel Market this November.

Russell continued: “Travelink has enjoyed significant investment to ensure it continues to be a great reservation platform for our partners.

“We are very excited to be showcasing the new user interface at WTM and know it will appeal to a new generation of travel industry employees.”


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