Amadeus signs Perth Airport to its Common Use Service solution

Perth Airport has agreed to integrate Amadeus’ cloud-based common use service to deal with rising passenger numbers.

Perth Airport has agreed to integrate Amadeus’ cloud-based common use service to deal with rising passenger numbers.

The Airport Common Use Service (ACUS) solution will make use of application virtualisation, allowing passenger processing systems to be accessed and deployed anywhere in the airport.

This means airlines can use the platform from a desktop computer, laptop or mobile device and enables passengers to be checked-in and boarding passes to be printed from any location.

Ground handlers will also be able to handle passenger processing for multiple airlines at the same time from any gate or terminal and from any device.

John Jarrell, head of airport IT at Amadeus, said: “Airports across the world are under pressure to think differently in order to handle increasingly significant numbers of passengers, and modern technology has a huge role to play.

“The deployment of ACUS is only the beginning of our partnership with Perth Airport, and we look forward to continuing to work closely together,” he said.

Rowan Chalmers, Perth Airport’s executive general manager operations and customer experience, said: “The advanced systems we are delivering with Amadeus will provide a higher level of customer experience.

“Moving to Amadeus’ cloud-based common use system means we will be able to cut passenger processing costs by more than 25% for our airline partners. That was a key consideration when selecting this new system.”

Perth Airport is Amadeus’ first Australian partner. The agreement follows the launch of ACUS at Innsbruck Airport, announced in February, and the deal signed with The Avinor Group in June to adopt ACUS in the airports it operates in Norway.