Ancillary service targets major travel corporations

CallUma.com, a new travel service which provides emergency assistance to travellers, is in talks with a number of leading online travel companies to The company claims to have 95% of the world’s languages covered through its network of home and call centre-based agents who can arrange help for customers when dealing with medical emergencies, breakdowns…

CallUma.com, a new travel service which provides emergency assistance to travellers, is in talks with a number of leading online travel companies to


The company claims to have 95% of the world’s languages covered through its network of home and call centre-based agents who can arrange help for customers when dealing with medical emergencies, breakdowns and other problems overseas.


A number of major travel providers, including one of the biggest online travel agencies on the web and a string of tour operators, are looking at adding the CallUma package as an ancillary service to their existing products.


CallUma was initially launched for ex-pats in Spain by chief executive Tony Patridge, but has since been backed by Stephen Moss (ex-BCP) and number of other leading financial figures as it looks to move into the consumer travel market.


The company sold 3,000 products in its first 18 months and is aiming for 100,000 within 12 months after its official launch next week.