Egencia launches business travel COVID duty of care and travel trends tools

Expedia brand says Travel Adviser will help corporate bookers and managers make more informed decisions

Expedia-owned travel management brand Egencia has launched a new duty of care risk management solution,

Egencia Travel Advisor gives travel managers and corporate travellersaccess to alerts and

advisories so they can make confident choices about their travel plans.

Egencia has also unveiled a new business travel trend tracker to provide travel managers with global travel data to help with strategic decisions during the COVID-19 pandemic.

Sergio Fierens, senior director, technology at Egencia, said: “As the ground routinely shifts for travel managers, travel advisories are table stakes.

“Egencia is taking a fundamentally different approach to supporting our customers’ risk management and their work to restore business travellers’ sense of wellbeing.

“Travelers want to be confident in their travel decisions.  Egencia delivered a first-of-its-kind duty of care solution that contextually personalises advisories, so travellers see the essential information they need without sacrificing their shopping experience.”

Egencia said Travel Advisor provides on-demand access to alerts and advisories, such as changes to travel restrictions and self-quarantine policies as they rapidly evolve in every country.

This is integrated into the travel booking process, giving travellers immediate access to advisories so they can make informed choices about travel plans and preparations for travel.

The existing Egencia Traveler Tracker identifies the location of travellers by city, country, region or an area on a global map.

This means organisations can quickly identify travellers who may be impacted by an unforeseen event based and contact them immediately via email.

Travel Advisor provides guidance on entry restrictions and health documentation travellers need when arriving into a country, as well as the hygiene standards of their chosen hotel, car, air or rail provider.

Egencia’s new business travel trend visualisation tool uses monthly global travel booking data.

It has been made available to all travel managers, including those who are not Egencia customers.

The firm said this tool helps travel managers “make data-driven decisions about their return to business travel strategy”.

“Travel managers can explore monthly corporate booking trends in a specific country or industry sector to understand how similar organisations are restarting their business travel programs, equipping them for conversations with their C-suite,” the firm said.