TripAdvisor owned tours and activities brand Viator has launched a Top Connectivity Partner programme recognising high-performance reservation systems.
Viator said the programme “recognises and rewards reservation systems providing customers with a seamless and industry-leading connectivity experience”.
Top Connectivity Partners include Bókun, FareHarbor, Rezdy, and Trekksoft.
Their systems will appear on Viator’s the Top Connectivity Partner list and be eligible to use the badge to promote their status to their customers.
There is no cost to the programme and all top partners will be evaluated quarterly based on the program’s eligibility criteria.
To become a Top Connectivity Partner, systems will need to achieve the capability,performance and operational program requirements.
These include having:
- All core plus enhanced API capabilities;
- Less than 3% booking error rate;
- Average availability speeds less than 1 second;
- More than 100 active engaged operators.