Uber has launched a number of key safety initiatives in India, including re-verification of all driver partners with the police, additional background screening and the establishment of a dedicated local critical Incident Response Team.
Uber is augmenting these improved processes with upgraded technology in India.
One new feature is Send Status, which replaces Share my ETA. Send Status enables riders to share details about their driver and vehicle with family and friends. Details include live GPS tracking, driver name, photo and vehicle license number.
The feature lets riders send trip details to up to five pre-selected contacts, with just two taps of a button. Send Status makes it even easier for friends and family to pinpoint the exact location and track trip progress from start to finish in real-time.
Uber has also introduced an SOS button, which allows riders to immediately contact local authorities in the event of an emergency.
Both updates are available for Android users, with iOS updates to follow.