New client wins boost Duetto’s presence in EMEA

Tech firm now services more than 50 hotel companies in region

Hospitality revenue strategist Duetto has announced continued growth in Europe, the Middle East and Africa having welcomed 10 new hotel sector clients in 2018.

The San Francisco-based hospitality technology firm now services more than 50 hotel companies across EMEA, representing more than 870 properties and nearly 150,000 hotel rooms.

In 2018, Duetto welcomed some of Europe’s leading hotel brands to the family, including Sacher Hotels in Austria.

Founded in 1876, Hotel Sacher Wien is Vienna’s only family-run luxury hotel with 150 rooms and suites. The 110-room Hotel Sacher Salzburg is the city’s only purpose-built luxury grand hotel. It is located on the shore of the Salzach River.

Both five-star hotels welcome their guests to a “unique blend of charming tradition, excellent service and highest comfort,” they said.

Chief executive officer Matthias Winkler said: “Since 1832 the name Sacher has combined exclusivity, outstanding quality and Austrian charm.

“Today, innovation is at the heart of everything we do. Through our new partnership with Duetto we will be able to better maximise on opportunities and progress our strategy.”

The H-Hotels Group added its portfolio of about 60 properties in the DACH region (Germany, Austria and Switzerland) to Duetto in mid-2018, with plans to add further properties as it expands into other European destinations.

Family-owned H-Hotels Group operates over 10,000 rooms across its own brands: Hyperion, H4 Hotels, H2 Hotels, H+ Hotels, H.omes and H.ostels.

In November, Duetto announced its partnership with luxury hotel group Firmdale Hotels. Firmdale Hotels is privately owned by husband and wife Tim and Kit Kemp and comprises eight award-winning luxury properties in central London and two in New York, including Ham Yard Hotel in London and The Whitby Hotel in New York.

Phil Ford, group revenue manager at Firmdale Hotels, commented: “Our partnership with Duetto will help us future proof our business with scalable multi-tenant cloud technology and speed up innovation.

“Using the GameChanger and ScoreBoard applications, we will gain visibility into all transactional data in order to identify and maximise on revenue opportunities.”

Other brands to join the Duetto family in 2018 include Dedica Anthology, The Flag, Inntel, CityMax, English Lakes, Hotel Des Indes and Mytha Hotels. These hotel companies join a line-up of European brands using Duetto’s Revenue Strategy solutions, including NH Hotel Group, Melia Hotels International, Palladium Hotel Group, easyHotel, citizenM and more.

Globally, Duetto now helps more than 2,500 hotel and casino properties in more than 60 counties optimise their rooms, groups and casino revenue.