Manchester based luxury operator Carrier has rolled out Dolphin’s Booking Management Module to its retail shop in Alderley Edge.
The retailer’s consultants now use Dolphin’s Booking Management Module to better manage administration and speed up sales processes.
Carrier’s retail travel consultants will also start to use the Dolphin Reservation Module and the Dolphin Product Database to access Carrier’s tour operator contracts.
Mark Duguid, Carrier’s managing director, said: “Now well established in our trade tour operation, Dolphin was the obvious provider when reviewing technology solutions for our retail shop.”
Chuck Richardson, Dolphin Dynamics’ managing director, added: “On the back of a longstanding successful relationship, we are delighted to help Carrier improve their shop’s efficiency and service levels by leveraging our CRM, mid and back office products.”