Adelaide airport adopts Amadeus’s automated operations tech

Adelaide airport adopts Amadeus’s automated operations tech

Adelaide airport in Australia is to replace its key operational IT systems with automated and scalable systems provided by Amadeus.

The aeronautical airport data management systems will be the first cloud hosted systems in Australasia.

The cloud based technology will streamline Adelaide airport’s management of aircraft parking, boarding gates, check-in desks, customer information and other critical airport terminal services.

It comes as the airport looks to raise annual passenger number from 8 million to 18 million by 2034.

The airport’s customer service executive general manager, David Blackwell, said: “With our new terminal hotel about to start construction, the plans for the expansion of the terminal well advanced and new check-in kiosks and automated baggage systems being deployed, we need the right airport technology partner that can support our growth.

“Amadeus’ suite of airport management solutions guarantee the necessary optimisation capabilities for Adelaide Airport to not only manage operations from day one in our existing terminal, but also to continually enhance and evolve operations in line with our needs and growth plans.”

The technology company’s head of airport IT, John Jarrell, added: “Amadeus considers the whole ecosystem of an airport and how we can provide integrated and collaborative solutions for all our customers – ground handlers, airport authorities and airlines.

“Although these players have specific needs they nevertheless share the common goals of on-time performance and improved passenger experience.

“We consider that we are in the unique position to enable collaboration between these different players through the technology they use.”

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