Travel agents

Danish luxury OTA deploys Dolphin Dynamic’s booking management module

Posted by Phil Davies on
Danish luxury OTA deploys Dolphin Dynamic’s booking management module

Danish luxury OTA Caribia Travels has introduced Dolphin Dynamic’s booking management module to produce quotations and manage reservations.

Dolphin’s reservation module is also being deployed by the company to facilitate a single search, aggregating results across numerous connected sources.

The new Dolphin system will remove existing manual processes by introducing back office services including multi-currency sales to support a branch office in Norway, email integration and a vendor communications suite as well as the ability to import bookings from Amadeus.

Caribia chief executive Rasmus Kirketerp said: “It has been a challenging process to find the right software for our company, however we now feel assured that we have found the perfect fit.

“The implementation of the system has been smooth – with thorough training sessions – and we are keen on getting started.”

Dolphin Dynamics’ managing director Chuck Richardson added: “As we welcome Caribia Travels to our growing list of tour operator and travel agency customers, I am delighted to see our ongoing investment in developing Dolphin’s CRM and productivity tools delivering on our ambition to give our customers a sustained competitive advantage.”


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