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United Airlines updates app so customers can cancel flights from smart phones

Posted by Ben Ireland on
United Airlines updates app so customers can cancel flights from smart phones

United Airlines has updated its app so that passengers can cancel flights, add MileagePlus and United Club cards to the Apple Wallet from their smartphones.

The updates follow the airline’s recent announcement to allow customers to access boarding passes for 19 other carriers through its app.

“Every day, 800,000 customers rely on our mobile app to book reservations, view flight statuses, check-in and access a variety of other handy travel tools we’ve made available through our app,” said Linda Jojo, chief digital officer at United.

“We’re constantly making updates to the app that help our customers manage their travel with us at the touch of a finger and access even more information about their flights as quickly and conveniently as possible.”

Those who book via third parties will be diverted to United’s website to cancel or make changes to their flights.

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