MSC Cruises launches online meeting tool for trade partners

Sales Connect: A World of Discovery allows agents to book virtual calls

MSC Cruises has launched a new tool on its trade website to help agents connect with the line’s sales team.

Sales Connect: A World of Discovery enables agents, based in the UK and Ireland, to book virtual meetings through the MSC Book website.

News about the latest health and safety protocols; future cruise credit; product training; promotions and offers; and business development planning can be shared during virtual meetings arranged on Sales Connect.

Half-hour meeting slots will be released a week in advance and are available Tuesday to Friday between 9.30am and 5pm. Two sessions can be booked if the agent requires more time.

Agents can also ask for specific information ahead of their scheduled meeting through Sales Connect, which is now live on MSC Book.

Director of sales Steve Williams said: “With so many across our sector working remotely, we thought it was important to make it as easy as possible particularly for front line staff and homeworkers to connect with our regional sales managers.

“In such a rapidly changing sector, we want to provide agents with the opportunity to stay up-to-date with news of our exciting new ships, ongoing innovations at MSC Cruises, updates to our robust health and safety protocols or just to have a chat with the team.

“The system is live now and appointments can be booked through MSC Book, so we encourage as many people as possible to grab a coffee, connect and have a chat with one of our fantastic team.”