Travolution European Summit 2021: Full coverage

Travolution European Summit 2021: Full coverage

The 2021 Travolution European Summit brought together senior speakers from leading brands within and outside of travel  and more than 400 senior industry delegates to discuss how technology can underpin efforts to Build Back Better.

Tech investment in UK travel cut by 36% as COVID hit
The annual Travolution Innovation Report was launched at London conference [Read more]


Employment crisis makes tech investment a key priority
Expedia’s Ariane Gorin told the event that traveller experience is suffering due to staff shortages… [Read more]


COVID reduced the ‘baggage’ of Thomas Cook collapse
Resurrected brand’s boss tells event about the opportunities of rebuilding as an OTA [Read more]


‘Transparency and trust are key to rebuilding sector’
The industry has to accept tougher financial assessments by regulators, event told [Read more]



Lee Hayhurst speaks to Trip.com chief executive flight Yudong Tan in a Travolution European Summit keynote


EasyJet Holidays plans ‘precision retailing’ with data deep dive
Airline tour operator works with bd4travel to understand individual customer perspectives [Read more]


Time for more sharing of data, says Hotelbeds chief
Bedbank’s CTO Si Matthews spoke on a panel alongside Fox Williams, Webloyalty and Duffel [Read more]


Pandemic triggered technology and data ‘mind shift’
Sector had been ‘siloed’ but now there’s ‘an urgency for solutions’, say tech experts [Read more]


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Deploying chatbots to cut costs is a ‘waste of time’
Travelzoo research suggested ‘different generations want very different things’ [Read more]


‘Innovate now because the customer of the future is here’
Sagittarius boss Ian MacArthur said the pandemic accelerated customer experience expectations [Read more]


Travolution Innovation Report: Did the pandemic burst the ‘big data’ bubble?
Whatever the question, insights not data is the answer, says Mabrian’s Carlos Cendra [Read  more]

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