Multicom enhances cruise journey with new feed

More options and benefits for agents and OTAs are being claimed by travel software specialists Multicom through its enhanced ‘cruise journey’ platform.

Initially developed exclusively for Thomas Cook and now live on both thomascook.com and co-operativetravel.co.uk, the new cruise feed offers content from leading cruise lines, accessible from a single point of entry.

Fully integrated with Multicom’s FindandBook system, the cruise journey features fully bookable content, support for gratuities and dining options, cruise content options, cruise packages and the addition of flights, accommodation and transfers.

Carnival Corporation lines Cunard, P&O Cruises and Princess Cruises, as well as Royal Caribbean Cruises’ brands Royal Caribbean International and Celebrity Cruises, are featured.

Multicom managing director John Howell said: “The developments we have introduced to our cruise journey will enable customers and agents to make more informed choices when considering the options available to them.

“Multicom customers are already integrating the enhanced cruise feed into their online offering and benefitting from the improvements we have made.”

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