Comtec has acquired the Traveltradex Cruise module. This new cruise module will enable trade and consumer users of Travelconnect to search and cost cruise itineraries from several leading cruise lines including – Celebrity, Princess, P&O, RCI, Cosmos, Cunard and Ocean Village.
The new module will be branded Travelconnect Cruise.
Travelconnect Cruise, which is as simple to use as surfing the web, offers a similar experience of studying brochures but also enables users (agents and consumers) to access availability and pricing in an easy to use and informative format.
The module is based on a three screen process: a home page, a details page and a search results page
* On the home page users will be given a number of options to help them find the right trip for them, including “find a cruise” “find a destination” “find a cruise line” and “keyword”. Also included on the homepage are cruise offers hand-picked by the cruise suppliers as their leading customer deals.
* Each cruise has a details page, which will contain a full brief on the itinerary and ship, as well as all the cabin options. Rich brochure content showing cabins, itineraries, deck plans and other valuable information regarding the ships, are all available and can be emailed to a friend or the customer by the agent.
* Once the customer has decided on the right option the agents are able to book some cruises via Viewdata or directed to the cruise suppliers reservations department. For on-line consumers, a very clear call to book message is always available throughout the journey so that they can call specialist departments of choice.
“This is a vital addition to Travelconnect,” comments Tim Loring, product manger for retail solutions for Comtec Group.
“Cruise remains a significant growth sector in the travel industry, and one which continues to be sold successfully by travel agents and sourced on-line by consumers. This product will simplify the process for both and provide all the information, images and data customers expect to see when investing in such a major purchase.
“Travelconnect Cruise offers one of the most intuitive and visual cruise searching technologies available today and is a perfect match to the rest of the offers on Travelconnect. We look forward to rolling it out in Q1 2009.”